Bunq launches GenAI chatbot

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  • Bunq, a Dutch neobank, launched a generative AI chatbot called Finn.
  • Finn, powered by large language models from OpenAI, Meta, and Google, answers money-related questions.
  • Users can inquire about bank accounts, spending habits, savings, and more.
  • Finn handles advanced queries, providing insights like monthly grocery expenses or annual Amazon spending.
  • Bunq’s AI investment contributed to becoming the second-largest neobank in Europe, with 11 million users and €7 billion in deposits.
  • Ali Niknam, CEO of bunq, expresses excitement about Generative AI transforming banking for users.
Laura M
Laura M
Laura is a financial reporter, editor, and researcher with a particular interest in fintech innovation, capital markets, and the evolving global banking landscape.

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