Barclays customers unable to access accounts and make payments due to IT issues on payday
Highlights:
- Thousands of Barclays customers reported issues accessing their accounts on payday.
- The outage affected both the mobile app and online banking services.
- Barclays acknowledged the problem and assured customers that cards and cash machines were still functional.
Summary: On payday, Barclays experienced a significant IT outage that left thousands of customers unable to access their accounts or make payments through the mobile app and online banking services.
The bank acknowledged the issue and assured customers that cards and cash machines were still operational. Barclays is working to resolve the problem and has been in contact with HMRC to ensure no customer is left out of pocket due to the outage.
