Partnership and Platform Details:
- Partnership: Long-term collaboration with Backbase.
- Objective: Launch a digital Islamic banking super-app for retail customers.
- Supporting Technologies:
- Core Banking Platform: Powered by Mambu.
- Anchor Platform: Backbase for onboarding, transaction processing, financing, consumer servicing, and engagement.
App Features and Goals:
- Target Audience: Diverse consumers in Malaysia.
- Personalization: Focus on generating personalized banking journeys tailored to customers’ unique preferences.
- Initial Focus: Retail banking.
- Future Plans: Extend innovations to commercial and SME banking segments.
Statements and Vision:
- Khairul Kamarudin (President and CEO):
- Aim to tailor banking services to be more modern, customer-centric, and digitally progressive.
- Intends to launch the super-app by the end of the year.
Additional Digital Transformation Efforts:
- Partnership with Google Cloud:
- Multi-year collaboration.
- Solutions selected include:
- Mandiant Threat Intelligence platform: For cybersecurity.
- Infrastructure Modernisation Solution: To enhance the bank’s infrastructure.
- Developer Cloud: For development needs.
- Vertex AI Search and Conversation platform: For advanced AI capabilities.
