Bank Independent goes live with AI-enabled voice banking

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Bank Independent goes live with AI-enabled voice banking

Bank Independent goes live with AI-enabled voice banking using Enacomm’s Virtual Personal Assistant (VPA)

  • Bank Independent is a community bank in the US state of Alabama focus on positive difference in people’s lives
  • The customers can now converse via Alexa with an intelligent, data-powered chatbot to manage their money
  • Bank Independent’s digital voice assistant can help customers access their accounts, payments and loans, as well as check balances, rates, locations and hours
  • Bank Independent’s adoption of AI-assisted conversational banking will further integrate with its existing use of Enacomm’s analytics tool ViA