Backbase: Partners with Microsoft to re-architect banking around the customer

Backbase: Partners with Microsoft to re-architect banking around the customer

  • Backbase is on a mission to help banks re-architect around the customer and embrace the paradigm shift to a platform model
  • Announced its global collaboration with Microsoft to help financial institutions move into the Engagement Banking Era
  • The collaboration, which sees Engagement Banking Platform serving in the engagement layer within Microsoft Cloud
  • Helps financial institutions re-architect banking around their customers and accelerate their digital transformation
  • In order to re-architect banking around the customer, financial institutions must simultaneously modernize several layers
  • The system of engagement that powers seamless customer journeys, from customer onboarding to managing day to day finances
Laura M
Laura M
Laura is a financial reporter, editor, and researcher with a particular interest in fintech innovation, capital markets, and the evolving global banking landscape.

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