- ArenaCX, a Raleigh, N.C.-based the customer service marketplace delivering on-demand support to businesses, raised $2m in seed funding
- The round was led by Sovereign’s Capital
- The company intends to use the capital to further enhance its software platform, including integrations with more customer support software providers
- ArenaCX also provides a network of integrated contact centers that enable businesses to access the amount of support they need on demand
- ArenaCX plugs directly into a business’ existing customer service software suite, using machine learning to categorize, prioritize
- The software has native forecasting capabilities and dashboarding that gives support leaders total control over their operations
