Alfa-Bank: Deploys Nice tech for customer verification

  • NICE the world’s leading provider of both cloud and on-premises enterprise software solutions that empower organizations to make smarter decisions
  • NICE Real-Time Authentication verifies customer identity in seconds and significantly boosts operations security for a leading bank in Europe
  • A leading universal private bank in Russia, Alfa-Bank now authenticates clients calling into the contact center in real-time
  • NICE RTA, which includes Proactive Fraudster Exposure and Watch List capabilities, confirms customer identity in seconds
  • Alfa-Bank is the largest universal private bank in Russia. With a customer base of 550 thousand corporate customers and 16 million individuals
  • Financial institutions such as Alfa-Bank understand that protecting customers and operations is just as important as ensuring
Laura M
Laura M
Laura is a financial reporter, editor, and researcher with a particular interest in fintech innovation, capital markets, and the evolving global banking landscape.

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