Alfa-Bank: Deploys Nice tech for customer verification

  • NICE the world’s leading provider of both cloud and on-premises enterprise software solutions that empower organizations to make smarter decisions
  • NICE Real-Time Authentication verifies customer identity in seconds and significantly boosts operations security for a leading bank in Europe
  • A leading universal private bank in Russia, Alfa-Bank now authenticates clients calling into the contact center in real-time
  • NICE RTA, which includes Proactive Fraudster Exposure and Watch List capabilities, confirms customer identity in seconds
  • Alfa-Bank is the largest universal private bank in Russia. With a customer base of 550 thousand corporate customers and 16 million individuals
  • Financial institutions such as Alfa-Bank understand that protecting customers and operations is just as important as ensuring
Laura M
Laura M
Laura is a financial reporter, editor, and researcher with a particular interest in fintech innovation, capital markets, and the evolving global banking landscape.

You May Also Like

One in Seven UK High Street Shops Adopt Cashless Payments

New survey reveals a significant shift towards cashless transactions.Highlights: One in seven UK high street shops went cashless...

Morgan Stanley to Cut 2,500 Staff Across Divisions

The bank aims to streamline operations amidst economic uncertainties.Highlights: Morgan Stanley plans to cut 2,500 jobs across various...

Lloyds to Sell Customer Data to Cut IT Costs and Strengthen Fintech Position

The bank aims to optimize operations and enhance its fintech offerings.Highlights: Lloyds is selling customer data to reduce...

Robinhood Launches $695 Annual Platinum Credit Card, Challenging Amex

The new offering aims to disrupt the premium credit card market.Highlights: Robinhood's new Platinum credit card costs $695...