Adyen: 8 ways to make the most out of a £102bn opportunity

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Adyen: 8 ways to make the most out of a £102bn opportunity

  • Discovered that British retailers failing to deliver a great shopping experience are missing out on big revenue
  • Retail in the UK evolving, driven by a competitive market and shoppers demanding the latest tech to enhance their experience
  • Seamless shopper journeys are a must, and retailers need to embrace unified commerce to keep up
  • Adyen’s research found that four out of five (79%) Brits would not return to make a purchase if they went into a store only to find their desired item was out-of-stock
  • The research paired with 451 Research’s Global Unified Commerce Forecast found that running out of stock in-store is the biggest contributor to lost revenue
  • The important thing is to make the payment experience as seamless as possible
    Queues in-store are the second biggest source of lost revenues