Absa: Customers embrace ChatBanking on WhatsApp

  • More than 10 000 customers have registered since Absa launched its secure, private, and fully integrated ChatBanking on WhatsApp service
  • The launch coincided with the unveiling of Absa’s new visual identity as the group separates from Barclays PLC
  • Absa ChatBanking on WhatsApp is an automated messaging system available to Absa account holders
  • It allows users to perform simple banking on the chat platform they prefer, using conversational language and short cut commands
  • WhatsApp, a simple, reliable, and private way to talk to anyone in the world currently one of the most popular messaging services around the globe
  • The launch of ChatBanking on WhatsApp follows the momentum created by the launch of Absa ChatBanking on Facebook Messenger
Laura M
Laura M
Laura is a financial reporter, editor, and researcher with a particular interest in fintech innovation, capital markets, and the evolving global banking landscape.

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