- Digital Onboarding secures $58 million growth investment from Volition Capital.
- Founded in 2015 in Boston, USA, Digital Onboarding facilitates digital enrollment for banks and credit unions.
- The platform initially launched with Digital Federal Credit Union (DCU) in 2017 and later expanded to Mariner’s Bank, CNB&T, and others.
- Plans to use the investment to enhance onboarding and customer engagement platform with features like segmentation, profile management, machine learning, and marketing attribution.
- Aims to double staff headcount by the end of the year and enhance support for existing customers.
- Despite financial institutions’ digital transformation efforts, onboarding remains a critical stage for improvement.
- CEO Ted Brown emphasizes the opportunity for financial institutions to simplify and streamline enrollment, leading to improved customer retention and loyalty.
