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ADGM launches online dispute resolution platform

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  • Online Dispute Resolution (ODR@ADGM) Launch:
    • The ADGM Arbitration Centre introduces “ODR@ADGM,” an online dispute resolution platform.
    • Offers a fully digitalized settlement and mediation service.
  • Global Accessibility and Control:
    • Parties worldwide can resolve disputes through self-guided negotiations or mediation on the secure and confidential ODR@ADGM platform.
    • Emphasis on parties maintaining control over the dispute resolution process.
  • Remote and Seamless Access:
    • Accessible remotely via the website, allowing parties to engage seamlessly at any time.
    • Dispute submission, guided questions, and tailored settlement offers are facilitated through the platform.
  • Negotiation Process:
    • Online negotiation starts after both parties register, with flexible deadlines tailored to their needs.
    • Option to create a self-driven solution through a template settlement agreement or with legal representatives’ assistance.
  • Mediation Option:
    • If negotiation fails, parties can access a mediator while still retaining control over the outcome.
    • Mediator assists in bridging settlement gaps with confidentiality and flexibility.
  • Innovation in Dispute Resolution:
    • ADGM is a pioneer in the digital transformation of dispute resolution.
    • Recent launches include “Mediation in the Metaverse” and ADGM Courts’ blockchain technology for global enforcement of commercial judgments.
  • Digital Innovation Mission:
    • Linda Fitz-Alan emphasizes ADGM’s commitment to continuous digital innovation.
    • ODR@ADGM aligns with the principles of accessibility, speed, and autonomy in dispute resolution, promoting mediation as a preferred method.
  • Expanding Mediation Reach:
    • ODR@ADGM contributes to the mission of expanding the reach of mediation in dispute resolution.
    • Demonstrates ADGM’s commitment to shifting the paradigm of dispute resolution sustainably.
  • Time and Cost Savings:
    • The fully digitalized platform offers immeasurable time and cost savings to parties.
    • Enables dispute resolution without disrupting day-to-day business operations.

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