Saturday, November 29, 2025
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Newgen Software wins contract with Oman’s Development Bank

  • Newgen Software chosen by Development Bank (DB) for digital transformation.
  • DB, a government financing arm in Oman supporting SMEs, aims to enhance banking processes for a seamless, secure, and omnichannel customer experience.
  • Newgen’s intelligent process automation (BPM) and contextual content services (ECM) on the NewgenONE low code platform will be used.
  • Project execution in collaboration with Newgen’s platinum implementation partner, Ikyam Technologies.
  • Newgen’s solutions will manage the content lifecycle, optimize processes, and facilitate collaboration between front- and back-office teams.
  • The solution ensures compliance, secures business-critical information, and integrates with core banking and third-party systems for a unified experience.
  • DB aims for a paperless work environment, expecting increased efficiency, reduced costs, and elimination of process bottlenecks.
  • Mahmood Al-Yafai, Digital Transformation Program Director at DB, highlights goals to meet growing demand, scale operations, and enhance customer experience.
  • Newgen Software expresses pleasure in partnering with DB, emphasizing support for digital transformation goals and commitment to building a strong foundation for digital banking.

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