Japan’s Fujitsu and Hokuhoku Financial Group are conducting joint trials to explore the use of generative AI in banking operations.
Facts
- Fujitsu and Hokuhoku Financial Group are conducting joint trials to explore generative AI’s applications in banking operations.
- The trials involve two subsidiaries of Hokuhoku Financial Group: Hokuriku Bank and Hokkaido Bank.
- Fujitsu’s conversational AI, part of its Fujitsu Kozuchi AI Platform, is being used in these trials.
- Generative AI is integrated into banking operations to create programs, test data, fix bugs, and handle internal inquiries and document generation.
- Both banks aim to identify promising use cases for efficient and accurate integration of generative AI into their operations.
- The joint trials began in August and are scheduled to conclude in October.
- Fujitsu is a global Japanese company providing digital transformation services across the world.
- Hokuhoku Financial Group offers banking services through 12 subsidiaries and various additional financial services.
