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Nationwide Building Society transfers financial planning service to Aegon UK

Nationwide Building Society is transferring its financial planning service to Aegon UK, its investment partner of seven years, to enhance focus on other product areas.

Facts

  • Nationwide Building Society is shifting its financial planning service to Aegon UK, its investment partner for seven years.
  • Less than 1% of NBS customers have investment products, prompting the move to Aegon UK’s digital platform in early 2024.
  • Aegon UK has been NBS’s third-party provider for investment products since 2016, managing ISAs and GIAs.
  • NBS’s in-house financial planning service is now included in Aegon UK’s responsibilities.
  • NBS financial planning teams and managers will become employees of Aegon UK.
  • NBS, the world’s largest building society, will focus on products like mortgages, savings, and current accounts.
  • New consumer investment inquiries will be redirected to Aegon UK.
  • Rachael Sinclair, NBS’s director of mortgages and financial wellbeing, expects a smooth transition due to the partnership’s history.
  • Both companies will collaborate closely during the coming months to facilitate the transfer of the investment planning service.

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