Agent IQ: Partners BMO to boost digital communications
- Agent IQ, a provider of digital customer engagement solutions specializing in making financial services more personal again
- Announced its partnership with BMO and the bank’s adoption of Lynq™, its easy-to-use, secure chat platform
- Lynq is an AI-augmented platform, that blends the best of both human emotion and empathy with the speed
- If a customer prefers to speak with a banker one-on-one, they can immediately request it
- BMO customers can engage a banker for all their financial needs across any digital channel
- Through this partnership, created a digital communication experience that empowers customers with expediency and control
