Gladly Secures $55M in Funding
- Gladly, a San Francisco, CA-based provider of a customer service platform, raised $55M in funding
- The round was led by Riverwood Capital, with participation from Greylock, GGV, NEA and Glynn Partners
- The company intends to use the funds to support innovation of its people-centered customer service platform
- The company offers a customer service platform built around people, not tickets, which helps commerce brands understand who their customer is and matches them to the right agent
- The company serves brands like Allbirds, Bombas, Crate&Barrel, Ulta Beauty, Warby Parker, and more
