Aveni: Detect arrives on Genesys AppFoundry
- Aveni is leading a new era of Risk Assurance by enabling 100% digitisation and automation of the QA process
- Now available on the Genesys AppFoundry ™, a marketplace of solutions offering a curated selection of applications
- Analyses all customer interactions and mitigates against a range of risks from conduct
- It helps financial services firms meet the new Consumer Duty regulation, which comes into effect in July 2023
- Genesys is a modern, API-first experience orchestration platform that enables organizations to coordinate every interaction
- Inclusion in the AppFoundry provides the opportunity to make scalable, data-driven technology an accessible part
