Klaus Raises €12M in Series A Funding
- Klaus, a Tallinn, Estonia-based provider of an AI-powered customer service platform, raised €12M in Series A funding
- The round was led by Acton Capital with participation from Icebreaker, Creandum, and Global Founders Capital
- The company intends to use the funds to expand operations, mainly hiring for its product and engineering teams
- The company provides a customer service quality management platform to run an effective QA process, coach agents and boost customer retention
- The system integrates with all the most popular contact center platforms, including Zendesk, Salesforce, and Intercom
