Replicant Raises $78M in Series B Funding
- Replicant, a San Francisco, CA-based Contact Center Automation company, raised $78M in Series B funding
- The round was led by Stripes with participation from Salesforce Ventures, IronGrey, Omega Venture Partners, Norwest and Atomic
- The company intends to use the funds to make investments in product, sales and marketing
- The company provides an AI platform that allows consumers to engage in natural conversations across voice, messaging and other digital channels
- This enables companies to automate their most common customer service calls while empowering agents to focus on more complex and nuanced customer challenges
