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CBA: Uses digital nudges to boost economic recovery

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CBA: Uses digital nudges to boost economic recovery

  • CBA released new research that highlights how an innovative digital banking feature has helped give NSW businesses
  • The boost to business revenue comes after the bank regularly ‘nudged’ NSW customers
  • The $4.9m of additional spending was in addition to the value of the vouchers claimed
  • Benefits finder helps tackle this and it’s been encouraging to see people across NSW supporting various dining
  • Benefits finder is all about raising awareness and making it easy for customers to access information
  • The bank recently launched a digital campaign in collaboration with Service NSW to leverage the bank’s Benefits finder feature

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