involve.ai: Raises $16M in Series A Funding

involve.ai Raises $16M in Series A Funding

• involve.ai, a Los Angeles, CA-based customer intelligence platform, closed a $16m Series A financing
• The round was led by Sapphire Ventures, with participation from existing investors Bonfire Ventures, Greycroft, Launch Capital, BDMI and new investors
• The company intends to use the funds to invest in product, engineering
• The company provides a platform that uses artificial intelligence to allow businesses to prevent customer churn and accelerate revenue growth
• To this end, the company has trained its AI algorithms on over 120 million data points, focusing on dispersed qualitative data (email, call notes, chat records and more)
• The company also has team members in San Diego, San Francisco, Austin, New Delhi, Manilla, Canada, Argentina, and St. Petersburg, Russia