FICX Raises $8M in Series B Funding
- FICX (fka CallVU), a San Francisco CA-based CX Automation company, raised $8M in Series B funding
- The round was led by NAventures with participation from Prytek and Liberty Global Ventures
- The company intends to use the funds to expand the core platform as well as drive market adoption of its CX Automation tools
- The company provides enterprises with a no-code software platform to automate customer processes and deliver them over any customer channel
- Using FIC’X, companies can add custom digital workflows in any customer channel including websites, apps, chat, IVR, call centers, and in-store
- Customers include National Bank of Canada, Bank Leumi, Banca Transylvania, and the Israeli Ministry of Health
