BBVA: Breaks another record in attracting new customers through digital channels

  • Nearly 2.5 million people chose digital channels to become BBVA customers in 2020
  • The figure represents 33.3 percent of total new customers achieved throughout the Group via individual channels
  • Customer growth one of BBVA’s strategic priorities and these figures validate the Group’s efforts to create global programs
  • Although BBVA going to continue with its commitment to expansion through new client acquisitions via digital channels
  • In addition, BBVA is making a great commitment to its integration into third-party platforms or channels to reach new users
  • As to its integration into other platforms, BBVA looks to third-party agreements as a great opportunity to continue driving organic client growth
Laura M
Laura M
Laura is a financial reporter, editor, and researcher with a particular interest in fintech innovation, capital markets, and the evolving global banking landscape.

You May Also Like

Santander Tests Agentic Payments Across Latin America

New payment experiment aims to innovate financial transactions in the region.Highlights: Santander launches agentic payments trial in Latin...

European Fintechs Strengthen as Reliance on US Investors Tightens

Analysis reveals changing dynamics in European fintech investment landscape.Highlights: European fintechs are increasingly relying on local funding.US investors'...

Lloyds Bank Users Face Severe Security Breach Amid Account Mix-Up

Multiple customers received information intended for strangers, raising concerns.Highlights: Lloyds Bank faced a security breach affecting multiple users.Customers...

Lloyds Bank Tightens User Account Security Measures

Customer mistakenly accessed stranger's account, prompting changes.Highlights: Lloyds Bank users report accessing strangers' accounts.The incident raises concerns over...