- Cognigy, a Düsseldorf, Germany-based conversational AI company that brings efficiency to customer service teams in enterprises, raised a strategic investment from Global Brain
- The amount of the deal not disclosed
- The company intends to use the funds to expand into high-growth markets such as the Asia-Pacific region
- Cognigy is a global leader in Conversational AI to support customer service automation
- Its low-code platform, Cognigy.AI, enables enterprises to automate contact centers for customer and employee communications using intelligent voice- and chatbots
- Cognigy.AI is available in SaaS and on-premise environments and supports conversations in any language and on any channel including phone, webchat, SMS and mobile apps
