- Replicant, a San Francisco, CA-based autonomous contact center provider, closed a $27m Series A financing
- The round, which brought total funding to $36m, was led by Norwest Venture Partners
- In conjunction with the funding, Norwest partner Scott Beechuk will join the Replicant board
- The company intends to use the funds to triple R&D and scale its go-to-market teams
- Replicant provides elastic call center capacity that scales to meet customer demand via human-like conversations combined with its CRM and contact center integrations
- The company currently handles over two million customer support calls a month
