The collaboration integrates Cara’s insurance-specialized AI into HawkSoft’s agency management system, automating workflows and reducing manual effort for agencies.
Highlights:
HawkSoft and Cara join forces to embed AI capabilities directly into agency operations, streamlining tasks like coverage comparison, proposal generation, and servicing.
The integration allows agencies to automate back-office workflows and reduce errors, freeing up staff for higher value activities.
Cara’s domain-specific AI is designed to work seamlessly within HawkSoft’s platform, requiring minimal additional setup or external tools.
Summary :
HawkSoft, a well-established provider of agency management systems, has entered into a partnership with Cara, an AI insurtech focused on insurance servicing, to bring advanced AI capabilities into insurance agencies’ daily workflows.
By integrating Cara’s domain-specific AI into HawkSoft’s system, agencies will be able to automate previously manual operations—such as comparing coverages, generating proposals, servicing policies, and managing certificates of insurance (COIs). The aim is to reduce operational burden, improve accuracy, and allow staff to reallocate time toward growth and customer relationships.
Cara’s AI is designed to function natively within HawkSoft’s environment, minimizing the need for extra tools or system changes. This enhances usability and accelerates adoption for agencies seeking to modernize their operations.
