Casap secures $25 million in funding, bringing its total to $33.5 million, to fuel AI-driven automation in dispute handling, boost fraud prevention, and enhance customer loyalty.
Highlights
$25M Series A Funding: Casap has raised $25 million in a Series A round led by Emergence Capital, bringing its total funding to $33.5 million. Other investors include Lightspeed Venture Partners, Primary Venture Partners, and SoFi.
AI-Powered Disputes Platform: The platform uses intelligent automation to streamline dispute resolution—scoring fraud risk, predicting outcomes, and executing actions such as issuing credits and filing chargebacks. It helps institutions resolve more cases faster and fosters consumer trust.
Proven Impact & Vision: Casap’s clients report over 51% reduction in fraud losses, with positive ROI achieved within weeks. The funding will accelerate hiring, expand first-party fraud detection, and drive its mission to eliminate friction from payment workflows.
Summary
Casap, a New York-based fintech startup specializing in AI-powered automation for payment disputes and first-party fraud prevention, has completed a $25 million Series A funding round led by Emergence Capital, with support from Lightspeed Venture Partners, Primary Venture Partners, SoFi, and others—bringing its total capital raised to $33.5 million.
The platform employs AI agents and proprietary fraud scoring to fully automate the payment dispute lifecycle—intake, decisioning, actions, and communications. Institutions leveraging Casap benefit from faster resolutions, lower operational costs, and enhanced consumer loyalty.
Casap has already demonstrated measurable results, including 51%+ reduction in fraud losses and rapid positive ROI for users. The new funding will support expanded talent acquisition, scaling of AI decisioning capabilities, and continued innovation in eliminating friction across the payments ecosystem.
