Discover how CaixaBank’s ambitious €5 billion technology roadmap aims to revolutionize banking with generative AI and advanced data analytics.
Highlights:
- Strategic Investment: CaixaBank commits €5 billion to a two-year technology roadmap, focusing on generative AI and cloud data technology.
- Technological Advancements: The “Cosmos” plan aims to enhance agility, efficiency, and security through AI-driven solutions.
- Future Vision: CaixaBank plans to hire 1,000 IT professionals to support the implementation of advanced technologies.
Summarized Story:
CaixaBank has announced an ambitious €5 billion technology roadmap, dubbed the “Cosmos” plan, set to span over two years. This strategic investment aims to place generative AI at the core of the bank’s operations, enhancing agility, commercial capabilities, and security standards. The roadmap includes the development of two key programs focused on cloud data technology and the application of AI and machine learning to improve real-time data analytics and information access.
The “Cosmos” plan will leverage AI to provide conversational and operational capabilities to both employees and customers, automating business processes and transactions. This initiative is expected to streamline operations, reduce administrative burdens, and improve decision-making processes within the bank. To support this technological push, CaixaBank plans to hire an additional 1,000 IT professionals.
By integrating cutting-edge technologies, CaixaBank aims to revolutionize the banking experience, offering new services and improved efficiency while maintaining robust security standards. This forward-thinking approach positions CaixaBank as a leader in the financial technology space, ready to meet the evolving needs of its customers.
