Technical Issues with Third-Party Vendor Cause Widespread Disruption
Highlights:
- Nationwide Impact: The outage affected thousands of Capital One customers across the US, causing delays in deposits and payments.
- Third-Party Vendor: The disruption was traced to a technical issue at FIS Global, a financial tech service provider.
- Customer Frustration: Many customers reported not being able to access their funds, leading to widespread frustration and complaints on social media.
Summary:
Capital One customers experienced a significant outage due to technical issues with a third-party vendor, FIS Global.
The disruption caused delays in deposits and payments, affecting thousands of customers nationwide. The bank is working to resolve the issue and has assured customers that their funds are safe.
