- Partnership Overview: Libro Credit Union in Canada is transitioning its multiple legacy systems and lending operations onto nCino’s cloud banking platform.
- Libro’s Profile: Libro is one of the largest credit unions in Ontario, serving 117,000 owners, employing 800 staff, and operating 34 branches across the province.
- Integration Benefits: The partnership aims to provide Libro with an integrated system acting as a single source of truth, enhancing transparency across the loan process.
- Platform Features: nCino’s Software-as-a-Service (SaaS) platform supports loan origination, customer onboarding, and deposit account opening. It also offers AI and machine learning-powered insights through its nIQ function.
- Goals of Financial Resilience: Carol Normandeau, EVP of advice and service at Libro, highlights the partnership as part of Libro’s effort to cultivate financial resilience across all operational aspects.
- Expected Impact: The integration with nCino is expected to empower Libro’s employees through data, accelerate time to value, and enhance the overall customer experience.
- Vendor Track Record: nCino, the US-based vendor, has recently secured deals with other financial institutions globally, including Summerland Bank in Australia, and Alba Bank and property lender Together in the UK.
