- Nationwide has chosen Auriga, an Italian omnichannel banking software and technology vendor, to modernize its self-service ATM channel.
- The building society plans to implement several of Auriga’s software solutions to manage its 1,200 ATMs across the UK.
- These solutions include the WWS client server, WWS OTO OMNIA marketing solution, WWS Proactive Monitoring OMNIA solution, and Auriga’s cybersecurity suite, Lookwise Device Manager (LDM).
- The integration of these modules aims to enable Nationwide to market its products through its ATM network, increase availability, reduce downtime, and simplify the complexity of its legacy payments platform.
- Otto Benz, director of payments at Nationwide Building Society, emphasizes that the new technology will enhance the ATM self-service banking channel and complement Nationwide’s branch services, which are vital for the communities they serve.
- Vincenzo Fiore, CEO of Auriga, highlights that Nationwide will have the flexibility to evaluate various hardware providers for its future ATM fleet, ensuring the best touchpoints for its members and customers.
- Nationwide’s branch network may expand following its proposed £2.9 billion acquisition of Virgin Money, which includes Virgin Money’s 91 UK branches. However, Nationwide plans to maintain Virgin Money’s branch presence until at least 2026 if the deal proceeds.
